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Return Process

Return Process :

· Buyers must provide sufficient proof of purchase. You can find the Order ID in the order history of the account the purchase was made through.

· Buyers need to provide detailed information about the issue they encountered.

· It may be necessary to return the item for quality inspection.

Step 1: Start the return process and provide the required information

A. Contact us via email ( hi@sealight-led.com).

B. Contact us via phone#1-626-602-1541.

C. Provide the required information and submit the return request in " Contact Us" Website Page.

Please make sure that you enclose the following information while you contact us to start the return process.

1. Reason for return (Adaptation issue, not correct part-size-etc. /Quality issue/Damaged product).

2. Pictures or videos of the products to return in order to prove they can be resold. Or a picture showing the difference between the item you ordered and the original vehicle part for the adaptation issue.

3. Order number.

4. Your current shipping address.

5. Vehicle: (year - brand - model - Other vehicle information(like the engine capacity and Vehicle Identification Number(VIN), such as 2022-Acura-MDX-Base-3.5Cyl6).

Step 2: Sealight support team checks the information received and offers a solution

While buyers submit the return request with the required information, they will get a response to a solution (exchange for the correct item or return for a refund) from a dedicated customer support team within 24 hours. If necessary, the support team may require additional information from you.

Step 3: Support team arranges the new item or issues the refund

Once confirmed with buyers, the Support team will arrange the new products for them or apply for a refund after returning the original orders back to us.

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BY VEHICLE

Headlights By Size

Headlights Series

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Fog Lights Series

Other Bulbs

Decoders

Bulb Finder

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Return Process